Retention Head
📍 Delhi-NCR
💼 Experience: 15+Years
- Own and achieve assigned revenue targets by increasing business from existing APs.
- Drive consistent growth in trading volumes and revenue contribution from the AP network.
- Strengthen relationships with APs through regular engagement, business support, and performance reviews.
- Ensure the highest level of service delivery to APs, addressing their concerns efficiently.
- Work closely with internal teams to streamline onboarding, payouts, operational support, and issue resolution.
- Ensure strict adherence to regulatory and procedural compliance, ensuring that all APs operate in line with SEBI, IRDAI, and other relevant regulatory guidelines, industry standards, and company policies.
- Analyze reasons for AP attrition and implement measures to improve retention.