Create a comprehensive regional training strategy that aligns with the requirements of the acquisition & Retention team as well as prospective and onboarded clients
Design, develop, and deliver relevant training content, including workshops, e-learning.
modules, on-the-job training, in conjunction with Content & Product teams.
Monitor and evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics.
Collect feedback from customers during training sessions and collaborate with relevant.
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